Coronavirus update

UPDATE (7th August, 2020):

VIC update: In light of the rapidly evolving situation with COVID-19 in Victoria, the Victorian Government and the Australian Dental Association (Vic Branch) advised that metropolitan Melbourne move to Level 3 dental restrictions from 11.59pm Wednesday 5th August. This mandates that all public and private health services must only open to provide urgent care in metropolitan Melbourne.

If this effects your treatment – or if you’re unsure if this is going to affect your treatment – please get in touch with your treating orthodontist for more information. They will be able to provide you with more information about your ongoing treatment as it relates to you and their practice.

We all have a crucial role to play in helping to prevent further transmission of COVID-19 in the community and we appreciate everyone’s patience and support during this time.

Please also take care to follow the general guidelines below to help keep your family and our communities safe and note that there may be enhanced screening or precautions in place, so it is best to call ahead to confirm your practice’s policies.

Note: At this stage, Melbourne Metropolitan and Mitchell Shire suburbs are the only regions affected by the lockdown and recommended regulation of procedures.


The World Health Organisation has declared COVID 19 a global pandemic. Your specialist orthodontist is closely monitoring the rapidly evolving coronavirus situation and following the advice of the Australian Government and local health authorities.

As of Friday 8th May, the Australian Health Protection Principal Committee (AHPCC) and the Australian Dental Association has advised that dentistry as a whole – including the specialist field of orthodontics – is able to practice under Level 1 restrictions.

At Level 1 restrictions, orthodontists are able to provide all treatments using standard safety precautions. This means that the majority of appointments will be able to be completed, pending appointment and safety equipment availability at your local orthodontist.

However, if you are currently suffering symptoms of COVID-19, are deemed as moderate-to-high risk or have had contact with a confirmed case, it is recommended that your treatment is deferred until you have cleared testing. Urgent or emergency care can be administered, but please advise your orthodontist upon making your appointment so the appropriate precautions can be followed.

Please get in touch with your treating orthodontist to check on any changes to your next appointment and treatment plan in the coming weeks.

While many orthodontic offices are opening again, the wider pandemic crisis is not completely passed and there are still a number of health and safety measures that you’ll be required to follow.

Are there any considerations about orthodontic treatment in this time?

Some things you can do to reduce the risk of contracting or spreading the virus throughout the community include:

  • Washing your hands thoroughly before and after entering the clinic.  Some orthodontic practices are providing alcohol hand sanitisers at reception or at check in counters, which should be used when entering and when you have completed your appointment
  • Avoid coming to your appointment early or late to reduce the number of people in the waiting room.
  • Only bring essential accompanying adults to your appointment to avoid unnecessary risk or ask your parent/guardian to wait for you in your vehicle
  • Ensure you reschedule your appointment if you or anyone from your household have returned from travel within the past 14 days
  • Reschedule your appointment if you or a family member is currently feeling unwell, have a temperature or are experiencing any respiratory symptoms

Many orthodontic clinics are taking additional precautions to protect the community, to aid reduction of the spread of disease. Some practices may still be closed or only seeing emergencies – please check with your orthodontist.

Individuals undergoing treatment with clear aligners may be able to reschedule their appointments to a later date and have their aligners posted to them to enable continued progression of their orthodontic treatment .

Some orthodontic practices offer teledentistry – whereby you are able to communicate and obtain advice regarding the progress of your treatment via apps, emails and video conferencing.  Please contact your clinician for any further information.

Your health and safety is their number one priority so ensure you speak to your orthodontist about any concerns you may have.

As each orthodontic practice is different, we ask that you get in touch with your treating orthodontist to understand their policies and what is best for your treatment plan.

Click here to learn how to look after your braces if you cannot see your orthodontist.

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